POLICIES

TERMS · CONDITIONS · PRACTICES

KASHEER operates on principles of transparency, intention, and respect for handwork. The following policies govern acquisition and interaction.

NATURE OF OBJECTS

All objects produced under KASHEER are handwoven and handcrafted. Minor variations in texture, weave, and finish are inherent to the process and are not treated as defects.

PRICING & VALUE

Object values are determined by time, labor, technique, and authorship. Prices are fixed at the time of listing and are not subject to negotiation, discounting, or promotional reduction.

AVAILABILITY

Objects are produced in limited quantities and small batches. Availability is subject to completion timelines and artisan capacity. Registration of an object does not guarantee reservation until acquisition is confirmed.

ACQUISITION

An acquisition is confirmed only after successful completion of payment. Once confirmed, the object enters preparation for dispatch and cannot be altered or substituted.

SHIPPING

Shipping timelines vary depending on destination and object readiness. Dispatch details are communicated after acquisition confirmation. KASHEER is not responsible for delays caused by carriers or customs processes.

RETURNS & EXCHANGES

Due to the handcrafted and limited nature of the objects, returns and exchanges are not generally accommodated. In rare cases of transit damage, concerns must be communicated within 48 hours of receipt with supporting documentation.

CANCELLATIONS

Requests for cancellation may be reviewed only before dispatch. Once an object has entered preparation or shipping, cancellation cannot be accommodated.

CARE

Care instructions are provided for each object. Improper handling, washing, or storage may affect the longevity of the garment and is outside the responsibility of KASHEER.

INTELLECTUAL PROPERTY

All designs, images, texts, and documentation associated with KASHEER are protected and may not be reproduced without written consent. Artisan authorship remains acknowledged and recorded.

PRIVACY

Personal information shared with KASHEER is used solely for the purpose of correspondence, acquisition, and dispatch. Data is not shared with third parties beyond operational necessity.

COMMUNICATION

KASHEER values considered communication over immediacy. Response timelines may vary depending on inquiry volume and nature.

UPDATES

Policies may be updated periodically to reflect operational changes. The most current version will always be available on this page.